Please see eBay shipping details for shipping prices.
Before placing your order, please ensure that the address on your eBay account (not PayPal) is updated with your current shipping address. Our postage calculator will quote based on the address found on your eBay account.
If you live in a remote area or on an island, please send us an eBay message with your address for a quote. Shipping cost estimation is for one quantity only. For multiple items, please send us an eBay message for a bulk quantity quote.
See full delivery terms and conditions below.
Estimated Delivery Times | |
---|---|
Victoria | 3-6 Working days |
New South Wales | 4-7 Working days |
Australian Capital Territory | 4-7 Working days |
Queensland | 4-8 Working days |
South Australia | 3-7 Working days |
Tasmania | 5-10 Working days |
Northern Territory | 7-14 Working days |
Western Australia | 5-12 Working days |
Please note: Delivery days do not include date of dispatch.
Please allow for up to 14 working days for your delivery.
Delivery time frames are not guaranteed and are rough estimations given to us by our allocated couriers. Delivery is only available from Monday to Friday, 9:00am - 5:00pm. Please do not allocate hours as the courier company cannot deliver within allocated time frames.
We or our carriers will always try to arrive on time, but will not be held responsible for late arrival due to unforeseen circumstances. Please allow for up to 14 working days for your delivery.
In accordance with our courier's guidelines, refund or replacement due to delayed deliveries can only be arranged 25 working days after dispatch.
Our delivery service may vary among carriers. Since most carriers deliver to the curb side immediately adjacent to their vehicle and regard inside delivery as an extra service cost, it may be necessary for you to assist or move merchandise into your home, this is especially relevant if you live in a block of flats as carriers will only deliver to the ground floor entrance to the block.
Be sure to include one or two phone numbers in case the carrier needs to notify you to arrange delivery. All deliveries are made Monday - Friday between 9am & 5pm. Our carriers are unable to give specific times for delivery.
Due to Australian Occupational Health and Safety regulations deliveries above or below ground floor are at the carrier's discretion and are not guaranteed. This includes (but not limited to) steps that are immediately outside the premises, which are required to climb in order to gain access to the property.
If when the carrier arrives with your goods after pre-arrangement without an Authority to Leave Unattended and there is no-one present to receive them, they will be returned to the carrier's depot, or to the supplier. In this case you will be liable for charges for re-delivery. If the order is subsequently cancelled, you will be liable for all carriage charges and a 15% restocking fee also.
Fitness equipment delivery and installation is done by trained professionals from or contracted by Lifespan. Fitness equipment installation by contractor does not alter or add to Lifespan's standard warranty or delivery terms and conditions.
Due to Australian Occupational Health and Safety regulations someone must assist the driver with unloading the item if it is too heavy to be moved by one person. If no one is available to assist, a tail gate truck will be required to unload the item. The tail gate service will incur an additional charge. Please contact us via email or phone if this is required.
You are responsible for counting the amount of cartons you receive and ensuring that this amount matches the amount on the carrier's delivery note. If this amount does not exactly match what you have received. you must note the number of cartons on the carrier's delivery note.
Damage to packaging must be stated on the delivery note next to your signature. You must cross out "delivered in good condition" from the carrier's delivery note (if applicable). If the item has been damaged we will require you to email us at support@lifespanfitness.com.au, with a description of the damage and photos attached so we can organize a remedy for the damage.
Short deliveries and damage to packaging must be reported to Lifespan within 2 working days of signing. Neither Lifespan nor the delivering carrier can be held responsible for short deliveries, damages to packaging and/or items if you do not note them on your delivery note. This does not affect your statutory rights in the event of the goods being faulty.
Some items may be shipped directly from a supplier. These items may have a 48-hour dispatch time, and can be expected to have a delivery time of 3 to 10 days depending on location.
Delivery cannot be made to PO Box or GPO Box addresses.
If it is found that the product 'will not fit' through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs and a 15% restocking fee is applicable.
COVID-19: Our pick-up and showroom will be closed to protect the health and safety of our team. This item will not be available for pick-up until further notice.
Store: | Status: |
Broadmeadows, VIC (DC) | |
Wethrill Park, NSW (DC) |
*DC - Distribution Centre
99% of our products will have packaging dimensions listed on each product page.
1. Payment
2. Transfer Orders
3. Collecting your order